Policies & Release Form

Important Policy Information:

CANCELLATIONS
A full refund will be made (less a 10% processing fee) with at least 30 days notice of cancellation. No refunds will be made with less than 30 days notice of cancellation.

TRANSFERS
There will be no additional charge for switching to another program with at least 30 days notice. A 20% fee will be charged for transfers with less than 14 days notice. No transfers will carry over into the next calendar year.

TRIP DEPOSIT & PAYMENT
Your trip deposit must be received within 7 days of making your reservation.
Full payment is due 30 days prior to the trip date.

REFUNDS
When Wild Waters Outdoor Center cancels trips because of low or dangerously high water levels we will issue a Wild Waters Outdoor Center credit.  These credits will be valid for one calendar year and can be applied to any Wild Waters Outdoor Center program or purchase.

RELEASE OF LIABILITY FORM:
Participants will be required to sign release of liability and medical history forms upon arrival. If anyone is seen or suspected of using illegal substances or drinking any type of alcoholic beverages before the trip, that person will not be allowed to go on the trip. There will be no refunds or credits given under these circumstances. Download a copy of the release of liability form here, complete and bring with you to speed up check in. 
Release Form: (PDF) format

 

IMPORTANT

Participants will be required to sign release of liability and medical history forms upon arrival.  If anyone is seen or suspected of using illegal substance or drinking any type of alcoholic beverage before the trip, that person will not be allowed to go on the trip.  There will be no refunds or credits given under these circumstances.